Contact and help
Clear answers and a direct way to reach us.
Review common questions. If you need product-specific help, write to our email address.
Frequently asked questions
How can we help?
Still need help?
Send the product name and a concise description of the issue.
contact@igxstudio.com
How do I install a product?
Follow the instructions provided with the software and review the requirements on its product page. The process may vary by product.
How do I confirm compatibility?
Review the operating system and requirements on the dedicated product page. If details are not yet published, contact us before installing or purchasing.
Are updates included?
Updates and future compatibility depend on the terms of each product. Confirmed conditions will be shown before purchase.
How do I request support?
Email contact@igxstudio.com with the product name, operating system and a clear description of what happened. Do not send passwords or sensitive payment data.