Refund policy
General information about refund requests for IGX Studio digital products.
Editable draft: review this document with legal counsel and complete pending company details before commercial publication.
Last updated: July 31, 2026
1. General conditions
Refund conditions may vary according to the product, offer and applicable law. Always review the terms shown before purchase.
2. How to request a refund
Email contact@igxstudio.com using the purchase email and include the transaction reference, product and reason for the request.
3. Review
Requests are reviewed according to date, digital delivery or access records, offer terms and applicable law.
4. Processing
Approved refunds are processed through methods available on the payment platform. Settlement times may depend on the bank and payment method.
5. Effect of a refund
An approved refund may end the license and right to use the product under its specific terms.